1. How many times do we clean our ball pit?
We will clean once a week on either Monday or Wednesday.
2. How many times do you sanitizer your place like the floor and toys?
We have our cleaners on standby everyday and their duty to clean and sanitize everyday so you can reassure that we put the hygiene to the maximum level.
1. Can we have a birthday party/ event at Petit Parc?
Birthday parties at Petit Parc are exclusive to our members.
To be a member, we have 2 options:
a) RM1,299 - 3 months unlimited entry for up to 5 immediate family (including registered
member)*
b) RM2,199 - 6 months unlimited entry for up to 5 immediate family (including registered
member)*
* Please speak to our team for more information on Petit Parc’s membership package.
2.What is the price to have a birthday party at Petit Parc? What is included in this package?
a) Our basic package (for members) is RM2,000 for 3 hours.
• 20 pax children
• 20 pax adult
• 20 bento meals for kids
• PA system
• Excludes decoration and catering.
b) Our private package (for members) is RM15,000 for 4 hours.
• Entire playround/space
• Up to 150 pax kids and adults
• PA system
• Excludes decoration and catering.
3. The basic party package is only for 20 child and 20 adults. Can we add on additional number of guests? What are the costs?
Yes you can. We will charge your additional guests at your member’s rate (excluding bento
meals):
RM60 per child
RM20 per adult
To add on bento meals, it is RM18 per set from Chirashi King Kong.
4. What are the payment terms for us to reserve the party area?
We require a RM500 deposit to confirm your party booking. This RM500 deposit will be
refunded after the event, if there are no damages to our walls, floors, and furniture or clean-
up by our team.
Party costs must be paid on the event day before your event reserved time. Any additional
costs incurred (eg. Socks, snacks from Petit Snacks) will be charged after your event.
5. I have to cancel the party. Will the RM500 deposit be refunded to me?
In case of cancellation of your party, the deposit will be carried forward to your next available event date (within the validity of your membership). In case of membership expiration, and you do not wish to renew the membership, the RM500 deposit will be forfeited.
6. What are the available times for us to have the party at your premise?
There are 3 slots available:
A) 10am - 1pm
B) 2pm - 5pm
C) 6pm -9pm
Please check with our team on the party area availability.
7. We want to hold a birthday party during the public holidays or Malaysia school holidays. Are there any surcharges?
For now, we don’t have any surcharges.
8. Will the entire outlet be closed for our party or an area cordoned off?
If you opt for the basic package (RM2,000), your party will be held at our birthday party area
which is cordoned off from other patrons. However, patrons are still allowed to enter the
playground area.
If you opt for the private package, the entire area (waiting and playground) is closed
exclusively for your event for 4 hours.
What are the food available for the basic package?
• Chirashi King Kong (bento set)
• Grandmama’s (catering; minimum 30 pax)
10. I don't want bento set. Do you provide catered food for my package?
The basic package is RM2,000 for 20 kids. We can cater from Grandmama’s (min requirement: 30 pax) but you will need to add on additional 10 pax at RM40/pax
11. Can I bring my own catering for the event? If yes, is there any surcharge?
Yes, you can bring your catering for the event. There are no additional surcharge for outside
catering. However, kindly be advised that Petit Parc is strictly a No alcohol/No pork
premise.
Additionally, kindly ensure that party area is properly cleaned by your catering team. Please
note that deposit of RM500 may be forfeited if the party area is damaged or require our
team to clean up after your event.
Prior to your event, we will liaise with you/caterer on the required documents for submission
to Pavilion Damansara Heights’s management to allow your caterer/vendors to access the
loading bay.
12. Can I bring my own decorations? Any surcharge? What are the dos and don’ts?
Yes you can. Kindly note that the RM500 deposit will be forfeited if there is any damage to
the walls, floors or furniture.
We do not allow:
• to stick any materials/decorations/balloons on any surfaces (walls, ceiling, floor, furniture)
• glitter
• snow sprays / aerosol cans,
• pinata
13. Can I organise our own activities ie clowns, magicians, deejay, face painting, etc?
Yes, you can. We highly advise to cover the area (table and floor), if the equipment or
materials used (ie paints) may stain the area. We highly advise for your vendor to use
washable colourants.
Kindly note that the RM500 deposit will be forfeited if there is any damage to the walls,
floors or furniture.
14. Do we need to provide any guest list to Petit Parc?
Yes, you must submit the guest list to our team 7 days prior to your party. This is to ease the registration and this list will also serve as a consent form for you and your guests entering Petit Parc on your party day.
15. Are there any special requirements for my party guests to take note of?
Kindly inform your guests that grip socks are mandatory to enter our premises. This is for
safety and hygiene purpose.
If your guests forget to bring grip socks:
a) you can purchase for your guests at member discounted rate of RM8 per pair (this will
be added to your bill and to be settled right after the event)
b) Your guests can purchase from us at your member discounted rate of RM8 per pair.
They are required to quote your party to purchase at the discounted rate (Normal price:
RM10 per pair)
Note: you may wish to inform your guests of this requirement and the grip socks’ price in
your invitation, should they require to purchase it.
16. I don’t have a party planner and I need help to organise my child’s birthday party. Can Petit Parc assist?
Yes, we can provide assistance to help you organise a party. Kindly be advised that it will be basic party planning- using our recommended supplier/vendor.
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