Are both adults and children required to wear grip socks?
Yes. Children and adults are required to wear grip socks inside the premises for your hygiene and safety purposes.
You can bring your own grip socks or purchase them at our outlet for only RM10.
How often is the play area cleaned?
As for regular and daily maintenance, we have our cleaners on standby.
Their duty is to clean and sanitize everyday so you can be assured that we put the hygiene to the maximum level.
How will I receive my entrance tickets after purchasing it online?
The tickets in form of QR code will be sent to your email inbox.
To check in, simply present the QR code on your smartphone device to our front-of-house staff upon arrival.
How can I redeem the 20% off entrance tickets as a registered member?
Upon registering as a member, you will receive an email to set up your Petit Parc account.
Once you are done with the account set up, you can log in to purchase your entrance tickets at the discounted rate at any time.
Birthday / Event Space Rental
1. Can we have a birthday party/event at Petit Parc?
Birthday parties at Petit Parc are exclusive to our members.
To be a member, we have 2 options:
a) RM1,299 - 3 months unlimited entry for up to 5 immediate family (including registered
member)*
b) RM2,199 - 6 months unlimited entry for up to 5 immediate family (including registered
member)*
* Please speak to our team for more information on Petit Parc’s membership package.
2. What is the price to have a birthday party at Petit Parc? What is included in this
package?
a) Our basic package (for members) is RM2,000 for 3 hours.
20 pax children
20 pax adult
20 bento meals for kids
PA system
b) Our private package (for members) is RM15,000 for 4 hours.
Entire playground/space
Up to 150 pax kids and adults
PA system
Note: Both packages exclude decoration and catering.
3. The basic party package is only for 20 child and 20 adults. Can we add on additional
number of guests? What are the costs?
Yes you can. We will charge your additional guests at your member’s rate (excluding bento
meals):
RM60 per child
RM20 per adult
To add on bento meals, it is RM18 per set from Chirashi King Kong.
4. What are the payment terms for us to reserve the party area?
We require a RM500 deposit to confirm your party booking. This RM500 deposit will be
refunded after the event, if there are no damages to our walls, floors, and furniture or clean-
up by our team.
Party costs must be paid on the event day before your event reserved time. Any additional
costs incurred (eg. Socks, snacks from Petit Snacks) will be charged after your event.
You are required to sign Petit Parc’s Party Confirmation and Guideline form.
5. I have to cancel the party. Will the RM500 deposit be refunded to me?
In case of cancellation of your party, the deposit will be carried forward to your next
available event date (within the validity of your membership). In case of membership
expiration, and you do not wish to renew the membership, the RM500 deposit will be
forfeited.
6. What are the available times for us to have the party at your premise?
There are 3 slots available:
A) 10am - 1pm
B) 2pm - 5pm
C) 6pm - 9pm
Please check with our team on the party area availability.
7. We want to hold a birthday party during the public holidays or Malaysia school
holidays. Are there any surcharges?
For now, we don’t have any surcharges.
8. Will the entire outlet be closed for our party or an area cordoned off?
If you opt for the basic package (RM2,000), your party will be held at our birthday party area
which is cordoned off from other patrons. However, patrons are still allowed to enter the
playground area.
If you opt for the private package, the entire area (waiting and playground) is closed
exclusively for your event for 4 hours.
9. Will there be other patrons/customers entering the playground during my event?
Yes. If you purchase the basic package (RM2,000), other patrons are still allowed to enter
the playground area. However, your party area is cordoned off.
10. What are the food available for the basic package?
We cater from Pavilion Damansara Heights restaurants:
Chirashi King Kong (bento set)
Grandmama’s (catering; minimum 30 pax)
11. The package is including bento sets for the children. Can I add on for adults? How
much?
Yes. For additional bento sets, it is RM18 per bento set (from Chirashi King Kong).
12. I don't want bento set. Do you provide catered food for my package?
The basic package is RM2,000 for 20 kids. If you’d prefer something different from the bento sets, you can choose Petit Parc’s fun goodie bags instead!
13. Can I bring my own catering for the event? If yes, is there any surcharge?
Yes, you can bring your catering for the event. There are no additional surcharge for outside
catering. However, kindly be advised that Petit Parc is strictly a No alcohol/No pork
premise
Additionally, kindly ensure that party area is properly cleaned by your catering team. Please
note that deposit of RM500 may be forfeited if the party area is damaged or require our
team to clean up after your event.
Prior to your event, we will liaise with you/caterer on the required documents for submission
to Pavilion Damansara Heights’s management to allow your caterer/vendors to access the
loading bay.
14. Can I bring my own decorations? Any surcharge? What are the dos and don’ts?
Yes you can. Kindly note that the RM500 deposit will be forfeited if there is any damage to
the walls, floors or furniture.
We do not allow the following:
to stick any materials/decorations/balloons on any surfaces (walls, ceiling, floor, furniture)
glitters
snow sprays / aerosol cans
pinata
15. Can I organise our own activities i.e clowns, magicians, deejay, face painting, etc?
Yes, you can. We highly advise to cover the area (table and floor), if the equipment or
materials used (ie paints) may stain the area. We highly advise for your vendor to use
washable colourants.
Kindly note that the RM500 deposit will be forfeited if there is any damage to the walls,
floors or furniture.
16. Do we need to provide any guest list to Petit Parc?
Yes, you must submit the guest list to our team 7 days prior to your party. This is to ease the
registration and this list will also serve as a consent form for you and your guests entering
Petit Parc on your party day.
17. Are there any special requirements for my party guests to take note of?
Kindly inform your guests that grip socks are mandatory to enter our premises. This is for
safety and hygiene purposes.
If your guests forget to bring grip socks:
a) you can purchase for your guests at member discounted rate of RM8 per pair (this will
be added to your bill and to be settled right after the event)
b) Your guests can purchase from us at your member discounted rate of RM8 per pair.
They are required to quote your party to purchase at the discounted rate (Normal price:
RM10 per pair)
Note: you may wish to inform your guests of this requirement and the grip socks’ price in
your invitation, should they require to purchase it.
18. Can my guests and their children continue to play in Petit Parc after my event ends?
Yes, they can.
19. I don’t have a party planner and I need help to organise my child’s birthday party. Can
Petit Parc assist?
Yes, we can provide assistance to help you organise a party. Kindly be advised that it will be
basic party planning- using our recommended supplier/vendor.
For this service, we will require the full payment for the selected party essentials (minimum
21 days before event).
Please speak to our team for more information.
20. Can members enter Petit Parc during private events?
No. We will notify the members by email to inform on the private event (date and time).
*Petit Parc Management reserves the right to revise the terms and conditions.
